Nuance Mix Platform US incident

Observing Issues with Projects

Notice Resolved View vendor source →

Nuance Mix Platform US experienced a notice incident on December 16, 2020 affecting Mix.api and Mix.dashboard and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2020, 01:13 PM UTC
Resolved
Dec 16, 2020, 02:16 PM UTC
Duration
1h 2m
Detected by Pingoru
Dec 16, 2020, 01:13 PM UTC

Affected components

Mix.apiMix.dashboardMix.nluMix.dialog

Update timeline

  1. investigating Dec 16, 2020, 01:13 PM UTC

    Please be advised we are observing issues with some projects and actively investigating.

  2. monitoring Dec 16, 2020, 01:24 PM UTC

    We have fixed the issue and are actively monitoring.

  3. monitoring Dec 16, 2020, 02:16 PM UTC

    This incident has been resolved.

  4. resolved Dec 16, 2020, 02:16 PM UTC

    This incident has been resolved.