Email sending not working

Update timeline

1. investigating Mar 29, 2026, 10:35 PM UTC

   The email sending feature is currently not working. The ntfy AWS SES account was paused. I am investigating, but I'm expecting this disruption to take multiple days. Apologies.

2. identified Mar 31, 2026, 12:12 AM UTC

   ntfy server v2.21.0: Email verification has been deployed and released to ntfy.sh. AWS SES support has been notified, and I expect the AWS SES account to be re-instated soon. I added the email addresses of paid users to the database. Once the AWS account has been re-instated, others can add their own email addresses. Even free accounts can still send 5 emails per day, provided that the address was verified before. The incident is still ongoing until the AWS account is unpaused. https://github.com/binwiederhier/ntfy/releases/tag/v2.21.0

3. resolved Mar 31, 2026, 12:51 PM UTC

   The email sending issue has been resolved. Email addresses now have to be verified before you can use them via the X-Email header. You can do so in the web app under "Account". I apologize for any inconveniences this may have caused.