NPM incident

Package Install failures due to "304 Not Modified" responses in Mumbai, India region

Major Resolved View vendor source →

NPM experienced a major incident on December 17, 2024 affecting Package installation, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 12:50 PM UTC
Resolved
Dec 17, 2024, 04:19 PM UTC
Duration
3h 28m
Detected by Pingoru
Dec 17, 2024, 12:50 PM UTC

Affected components

Package installation

Update timeline

  1. investigating Dec 17, 2024, 12:50 PM UTC

    We are currently investigating failures to install packages due to TAR_BAD_ARCHIVE or 304 Not Modified responses for clients in Mumbai, India.

  2. identified Dec 17, 2024, 02:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 17, 2024, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 17, 2024, 04:19 PM UTC

    This incident has been resolved.