Nowsta incident

Temporary payment delays

Minor Resolved View vendor source →

Nowsta experienced a minor incident on September 11, 2018, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2018, 07:15 PM UTC
Resolved
Sep 11, 2018, 09:00 PM UTC
Duration
1h 45m
Detected by Pingoru
Sep 11, 2018, 07:15 PM UTC

Update timeline

  1. identified Sep 12, 2018, 01:33 PM UTC

    Due to an overwhelming amount of cashouts on NowstaPay in a short timeframe, transaction settlements may be delayed by several hours. All payments will still be submitted before today's ACH cutoff and should be available as scheduled on 9/12. We apologize for any inconvenience.

  2. resolved Sep 12, 2018, 01:34 PM UTC

    This incident has been resolved, and measures have been put in place to prevent similar delays in the future. Thank you for your patience!