Notify Me! Outage History

Notify Me! is up right now

Notify Me! had 2 outages in the last 2 years totaling 21h 12m of downtime — averaging 0.1 incidents per month.

There were 2 Notify Me! outages since October 20, 2025 totaling 21h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://notify-me.statuspage.io

Critical November 18, 2025

Cloudflare incident affecting Notify Me!

Detected by Pingoru
Nov 18, 2025, 12:03 PM UTC
Resolved
Nov 18, 2025, 03:04 PM UTC
Duration
3h 1m
Affected: SubscriptionAdmin panelNotificationOrderAPIOrderNotificationSDK API
Timeline · 4 updates
  1. investigating Nov 18, 2025, 12:03 PM UTC

    We have become aware of a global Cloudflare incident, which is also affecting all Notify Me! services. We will be monitoring and providing more information as it becomes available.

  2. identified Nov 18, 2025, 12:47 PM UTC

    Cloudflare is reporting that it is still investigating the issue.

  3. identified Nov 18, 2025, 01:20 PM UTC

    Cloudflare is reporting that a fix is being implemented. Notify Me! app services are working intermittently.

  4. resolved Nov 18, 2025, 03:04 PM UTC

    The incident has now been resolved.

Read the full incident report →

Minor October 20, 2025

Live chat support and SMS services affected by ongoing AWS incident

Detected by Pingoru
Oct 20, 2025, 11:59 AM UTC
Resolved
Oct 21, 2025, 06:10 AM UTC
Duration
18h 11m
Affected: Admin panelNotificationNotification
Timeline · 6 updates
  1. identified Oct 20, 2025, 11:59 AM UTC

    We have been affected by today's AWS outage, which in turn affected Intercom, which we use for our support services to merchants (incl. live chat in Notify Me! management panel), and also Twilio, which we use for sending SMS. Live chat by Intercom appears to be back now, but we are continuing to experience problems with Twilio, which seriously affects our ability to send SMS for back-in-stock and other notifications. We are closely monitoring the situation and Twilio's communications, and will provide another update in 13:00 UTC or whenever we have more information to share.

  2. monitoring Oct 20, 2025, 01:16 PM UTC

    The problem with Twilio which affected sending SMS notifications appears to have been resolved since about 12:00 UTC. We are still experiencing slow load times for Intercom, which may affect live chat support experience.

  3. monitoring Oct 20, 2025, 01:17 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 03:48 PM UTC

    Core app functionality is fully operational now. Only support services (e.g. Live chat, Help center, etc.) continue to be affected by the ongoing Intercom incident and merchants may experience delays or intermittent failures when interacting with our customer support. We will provide updates as more information becomes available.

  5. monitoring Oct 20, 2025, 08:56 PM UTC

    Our providers - esp. Intercom - are communicating signs of overall recovery. Notify Me!'s support infrastructure is expected to fully recover in the coming hours.

  6. resolved Oct 21, 2025, 06:10 AM UTC

    The incident has been fully resolved.

Read the full incident report →