Notability experienced a major incident on January 12, 2026 affecting Learn and Collaboration and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 12, 2026, 08:54 PM UTC
We are currently investigating.
- investigating Jan 12, 2026, 09:22 PM UTC
We are continuing to investigate this issue.
- investigating Jan 13, 2026, 12:56 AM UTC
We are continuing to investigate the issue. Login and Gallery have been restored. There are still intermittent issues in the app experience. An error appearing on library or notes loading is not an indication of data loss; it is just a symptom of the current incident.
- investigating Jan 13, 2026, 07:15 PM UTC
We are continuing to investigate the issue. Most application functionality is working as expected. There are some issues for users on Notability Cloud, such as being unable to load libraries or change the subject for your notes. Our team is working to resolve these issues and will update when we find out more. Thank you for your patience.
- investigating Jan 13, 2026, 11:55 PM UTC
We are continuing to investigate this issue.
- resolved Jan 13, 2026, 11:56 PM UTC
This incident has been resolved.