Nosto experienced a major incident on March 11, 2019 affecting Onsite products, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Onsite products
Update timeline
- identified Mar 11, 2019, 02:10 PM UTC
We've facing an DNS issue that is affecting our on-site recommendations for some users. The issue has been identified and we're working on a fix at the moment.
- monitoring Mar 11, 2019, 02:33 PM UTC
We have pushed a fix and are following the situation. According to our monitoring everything looks to be working normally again.
- resolved Mar 11, 2019, 03:07 PM UTC
This incident has been resolved.