Nosto experienced a minor incident on March 14, 2019 affecting Integrations, lasting 20h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Integrations
Update timeline
- identified Mar 14, 2019, 11:25 AM UTC
Facebook currently experiencing API issues that prevent Nosto from functioning correctly and as a consequence some merchant accounts linked to Nosto were disconnected. Meanwhile Nosto will not update any Ad campaigns, but campaigns will continue to run. We are investigating the issue.
- monitoring Mar 14, 2019, 03:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 15, 2019, 07:54 AM UTC
This issue has been resolved and all Nosto Facebook services are working as normal.