Nosto experienced a minor incident on March 30, 2019 affecting Integrations, lasting 12h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Integrations
Update timeline
- investigating Mar 30, 2019, 09:38 AM UTC
We are investigating reports that all product information is not up-to-date in Facebook Ads ran through the Nosto admin panel
- monitoring Mar 30, 2019, 11:39 AM UTC
A fix has been implemented and product information is now updating correctly to Facebook. Existing campaigns will get up-to-date over time as Facebook syncs up the catalog.
- resolved Mar 30, 2019, 10:06 PM UTC
Incident has been resolved. Product information in Facebook Ads is updating correctly and all existing campaigns have synced to have the latest product information.