Nosto incident

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Critical Resolved View vendor source →

Nosto experienced a critical incident on September 30, 2020 affecting Onsite products, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2020, 11:19 AM UTC
Resolved
Sep 30, 2020, 11:39 AM UTC
Duration
19m
Detected by Pingoru
Sep 30, 2020, 11:19 AM UTC

Affected components

Onsite products

Update timeline

  1. investigating Sep 30, 2020, 11:19 AM UTC

    We are currently investigating this issue.

  2. identified Sep 30, 2020, 11:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2020, 11:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 30, 2020, 11:39 AM UTC

    This incident has been resolved.