Nosto experienced a minor incident on March 16, 2021 affecting Onsite products and Emails and 1 more component, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Onsite productsEmailsAdmin panelAPI
Update timeline
- identified Mar 16, 2021, 05:06 PM UTC
We have identified an issue that is affecting some product updates not being reflected to Nosto resulting in missing or out of date product data in recommendations and the Nosto Admin panel. We are working on a fix that will result in getting all products up to date.
- identified Mar 17, 2021, 01:00 AM UTC
We are continuing work on a fix for this issue.
- monitoring Mar 17, 2021, 08:32 PM UTC
A fix has been implemented, all pending product updates have been processed and incoming product updates are processed normally across the system. We are monitoring the situation.
- resolved Mar 17, 2021, 09:28 PM UTC
This incident has been resolved.