Nosto incident

Search Analytics are down

Notice Resolved View vendor source →

Nosto experienced a notice incident on March 20, 2023 affecting Onsite products, lasting 7h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2023, 11:50 AM UTC
Resolved
Mar 20, 2023, 07:02 PM UTC
Duration
7h 12m
Detected by Pingoru
Mar 20, 2023, 11:50 AM UTC

Affected components

Onsite products

Update timeline

  1. investigating Mar 20, 2023, 11:50 AM UTC

    Search Analytics is not opening on my.nosto.com. We are currently investigating this issue.

  2. monitoring Mar 20, 2023, 05:42 PM UTC

    We have identified the root cause and all systems are back online. Search Analytics are working and we're closely monitoring the situation.

  3. resolved Mar 20, 2023, 07:02 PM UTC

    This incident has been resolved.