Nosto incident

Onsite products outage for customers using AB-testing

Major Resolved View vendor source →

Nosto experienced a major incident on August 17, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 10:00 AM UTC
Resolved
Aug 17, 2023, 10:00 AM UTC
Duration
—
Detected by Pingoru
Aug 17, 2023, 10:00 AM UTC

Update timeline

  1. resolved Aug 17, 2023, 10:54 AM UTC

    A code change was deployed that resulted in onsite products not being served to customer websites who are using AB-testing features. The issue was resolved by rolling back to an earlier version. The roll back finished at 10:36 UTC after which the service operated normally.