Nosto experienced a minor incident on September 5, 2023 affecting Onsite products, lasting 21h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Onsite products
Update timeline
- identified Sep 05, 2023, 08:06 AM UTC
We have identified an issue which has caused product images to not being updated. The root cause has been already been found and fixed which means that new product image updates are being processed. We're currently working on reprocessing the images that had failed to update during the issue.
- resolved Sep 06, 2023, 06:02 AM UTC
This incident has been resolved.