Nosto incident

Elevated API Errors

Critical Resolved View vendor source →

Nosto experienced a critical incident on October 10, 2023 affecting Search & Categories, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2023, 10:06 AM UTC
Resolved
Oct 10, 2023, 10:49 AM UTC
Duration
43m
Detected by Pingoru
Oct 10, 2023, 10:06 AM UTC

Affected components

Search & Categories

Update timeline

  1. investigating Oct 10, 2023, 10:46 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Oct 10, 2023, 10:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 10, 2023, 10:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 10, 2023, 10:49 AM UTC

    This incident has been resolved.