Nosto experienced a major incident on February 8, 2024 affecting Onsite products, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Onsite products
Update timeline
- investigating Feb 08, 2024, 01:51 PM UTC
We're investigating an issue where recommendations are not being displayed
- identified Feb 08, 2024, 01:53 PM UTC
We have identified a potential root cause and are rolling back the suspected code change
- monitoring Feb 08, 2024, 02:03 PM UTC
After reverting the code change recommendations have started to appear on websites. We're monitoring the situation closely.
- resolved Feb 08, 2024, 02:42 PM UTC
This incident has been resolved.