Nosto incident

We have Identified issues causing disruption in the Nosto CXP

Minor Resolved View vendor source →

Nosto experienced a minor incident on April 30, 2024 affecting Search & Categories, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 04:26 PM UTC
Resolved
Apr 30, 2024, 07:10 PM UTC
Duration
2h 43m
Detected by Pingoru
Apr 30, 2024, 04:26 PM UTC

Affected components

Search & Categories

Update timeline

  1. investigating Apr 30, 2024, 04:26 PM UTC

    We’ve identified what is causing the issue and are working on a to resolve the issue. An update will be provided once the issue has been resolved. Your patience is appreciated.

  2. investigating Apr 30, 2024, 04:26 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 30, 2024, 04:52 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 30, 2024, 04:54 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Apr 30, 2024, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 30, 2024, 07:10 PM UTC

    This incident has been resolved. We are putting measures in place to prevent such incidents in the future.