Nosto incident

Facebook Ad campaign editing not working

Major Resolved View vendor source →

Nosto experienced a major incident on October 26, 2018 affecting Integrations, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2018, 09:12 PM UTC
Resolved
Oct 27, 2018, 12:03 AM UTC
Duration
2h 51m
Detected by Pingoru
Oct 26, 2018, 09:12 PM UTC

Affected components

Integrations

Update timeline

  1. investigating Oct 26, 2018, 09:12 PM UTC

    We are seeing multiple reports of Nosto accounts not being able to connect to Facebook for editing ad campaigns. Reports say the running campaigns are unaffected, but changes to the campaigns from Nosto Admin panel are failing. Team is investigating.

  2. resolved Oct 27, 2018, 12:03 AM UTC

    A fix has been implemented and Facebook is now working normally