Nosto incident

We are investing issues causing disruptions in the Nosto CXP

Critical Resolved View vendor source →

Nosto experienced a critical incident on May 27, 2024 affecting Onsite products and API, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2024, 11:10 AM UTC
Resolved
May 27, 2024, 11:44 AM UTC
Duration
34m
Detected by Pingoru
May 27, 2024, 11:10 AM UTC

Affected components

Onsite productsAPI

Update timeline

  1. investigating May 27, 2024, 11:10 AM UTC

    We are investigating an issue causing disruptions in the Nosto Commerce Experience Platform. Work is in progress to identify the issue, and updates will be provided as information becomes available. Thank you for your patience.

  2. identified May 27, 2024, 11:18 AM UTC

    We’ve identified what is causing the issue and are working on a to resolve the issue. An update will be provided once the issue has been resolved. Your patience is appreciated.

  3. monitoring May 27, 2024, 11:34 AM UTC

    We have fixed the issue causing disruptions in the Nosto Commerce Experience Platform and are monitoring the situation. Thank you for your patience.

  4. resolved May 27, 2024, 11:44 AM UTC

    This incident has been resolved.