Northpass incident

Increased Error Rate

Minor Resolved View vendor source →

Northpass experienced a minor incident on December 22, 2021 affecting Northpass App - AWS, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 03:49 PM UTC
Resolved
Dec 22, 2021, 04:37 PM UTC
Duration
48m
Detected by Pingoru
Dec 22, 2021, 03:49 PM UTC

Affected components

Northpass App - AWS

Update timeline

  1. monitoring Dec 22, 2021, 03:49 PM UTC

    We observed an increased error rate for about 20 minutes. The errors occurred due to failures connecting to our CDN, Amazon CloudFront. You may have noticed issues with SCORM based activities. The error rate is now within an acceptable threshold and we are actively monitoring the situation.

  2. resolved Dec 22, 2021, 04:37 PM UTC

    We have not seen errors for quite some time. This is resolved.