Northpass incident

Issues with Document Activities and Preview

Major Resolved View vendor source →

Northpass experienced a major incident on February 18, 2022 affecting Northpass App - AWS, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2022, 03:34 PM UTC
Resolved
Feb 18, 2022, 04:47 PM UTC
Duration
1h 13m
Detected by Pingoru
Feb 18, 2022, 03:34 PM UTC

Affected components

Northpass App - AWS

Update timeline

  1. identified Feb 18, 2022, 03:34 PM UTC

    We are aware of an issue that is impacting document-based activities and preview functionality. We know what the issue is and will have a solution in place shortly.

  2. monitoring Feb 18, 2022, 04:29 PM UTC

    A fix has been implemented and we are now monitoring the results.

  3. resolved Feb 18, 2022, 04:47 PM UTC

    This incident has been resolved.