Northpass incident

Webhooks are not being sent to certain customers

Major Resolved View vendor source →

Northpass experienced a major incident on June 29, 2022 affecting Northpass App - AWS, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2022, 04:21 PM UTC
Resolved
Jun 29, 2022, 05:03 PM UTC
Duration
42m
Detected by Pingoru
Jun 29, 2022, 04:21 PM UTC

Affected components

Northpass App - AWS

Update timeline

  1. investigating Jun 29, 2022, 04:21 PM UTC

    We are currently investigating an issue that is causing some customers not to receive webhooks.

  2. identified Jun 29, 2022, 04:44 PM UTC

    The issue has been identified at this time. We are implementing a fix to resolve this issue.

  3. monitoring Jun 29, 2022, 04:49 PM UTC

    A fix has been implemented at this time. We are currently monitoring the situation at this time.

  4. resolved Jun 29, 2022, 05:03 PM UTC

    The issue with webhooks has been resolved.