Northpass experienced a major incident on July 6, 2022 affecting Northpass App - AWS, lasting 6h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Northpass App - AWS
Update timeline
- investigating Jul 06, 2022, 04:44 PM UTC
We are investigating increased lag times in our eventing system. This is impacting webhooks and other services that rely on these events. Learners are not impacted.
- monitoring Jul 06, 2022, 08:34 PM UTC
Our operations team has identified the issue and has made adjustments that appear to be improving the situation. The events are flowing through, but we expect it will be some time before the delays are fully cleared.
- resolved Jul 06, 2022, 11:32 PM UTC
This incident has been resolved.