Northpass experienced a minor incident on July 11, 2022 affecting Northpass App - AWS, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Northpass App - AWS
Update timeline
- monitoring Jul 11, 2022, 03:23 PM UTC
We've discovered that the learner_created_events webhooks were silently failing. The underlying cause has been addressed, and all webhooks are operating as intended. For all missed webhooks, the affected data is being re-transmitted to customer systems. We are continuing to monitor the situation.
- resolved Jul 12, 2022, 08:26 PM UTC
All affected learner_created webhooks have been re-transmitted successfully.