Northpass incident

Webhook Delays

Minor Resolved View vendor source →

Northpass experienced a minor incident on July 13, 2022, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2022, 04:06 AM UTC
Resolved
Jul 13, 2022, 07:36 AM UTC
Duration
3h 29m
Detected by Pingoru
Jul 13, 2022, 04:06 AM UTC

Update timeline

  1. investigating Jul 13, 2022, 04:06 AM UTC

    We are investigating increased lag times in our eventing system. This is impacting webhooks and other services that rely on these events. Learners are not impacted.

  2. investigating Jul 13, 2022, 04:48 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 13, 2022, 04:48 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 13, 2022, 04:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 13, 2022, 05:03 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 13, 2022, 07:36 AM UTC

    This incident has been resolved.