Northpass experienced a minor incident on August 25, 2022 affecting Northpass App - AWS, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Northpass App - AWS
Update timeline
- investigating Aug 25, 2022, 07:36 PM UTC
We have received reports that some analytics dashboards are failing to update. We are currently investigating this issue, and will update you on our findings shortly.
- investigating Aug 25, 2022, 08:01 PM UTC
We have identified that only Looker-based dashboards are impacted. We are still looking into this issue, and will update on our status shortly.
- investigating Aug 25, 2022, 08:48 PM UTC
We are continuing to investigate this issue. We will update you on our findings shortly.
- identified Aug 25, 2022, 09:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 25, 2022, 10:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 25, 2022, 10:43 PM UTC
This incident has been resolved.