Northpass incident

Application Performance

Minor Resolved View vendor source →

Northpass experienced a minor incident on January 9, 2023 affecting Northpass App - AWS, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2023, 06:18 PM UTC
Resolved
Jan 09, 2023, 08:09 PM UTC
Duration
1h 50m
Detected by Pingoru
Jan 09, 2023, 06:18 PM UTC

Affected components

Northpass App - AWS

Update timeline

  1. investigating Jan 09, 2023, 06:18 PM UTC

    We are currently experiencing an issue that is impacting background processes. You may see a delay in background administrative tasks such as bulk actions, group enrollments, and other areas.

  2. identified Jan 09, 2023, 07:28 PM UTC

    The issue has been identified, and a resolution is being put in place.

  3. monitoring Jan 09, 2023, 07:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2023, 08:09 PM UTC

    This incident has been resolved.