Northpass experienced a minor incident on January 20, 2023 affecting Northpass App - AWS, lasting 6h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Northpass App - AWS
Update timeline
- monitoring Jan 20, 2023, 02:57 PM UTC
We have observed an issue with our CDN provider that's causing images to fail to load. This appears to be random and sometimes the images load properly. We will continue to monitor the situation and work with our provider.
- monitoring Jan 20, 2023, 09:06 PM UTC
Our provider has identified the root cause of the issue and is testing solutions.
- resolved Jan 20, 2023, 09:21 PM UTC
This incident has been resolved.