Northpass experienced a minor incident on January 25, 2023 affecting Northpass App - AWS, lasting 11h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Northpass App - AWS
Update timeline
- investigating Jan 25, 2023, 02:09 PM UTC
We are currently investigating event processing delays. The application is operational, but you might notice increased lag times for webhooks and other background processes.
- identified Jan 25, 2023, 04:11 PM UTC
We have identified the issue. This issue is highly localized and most customers will not notice degraded performance.
- resolved Jan 26, 2023, 02:08 AM UTC
This incident has been resolved.