Northpass incident

Application Performance and Timeouts

Major Resolved View vendor source →

Northpass experienced a major incident on May 10, 2023 affecting Northpass App - AWS, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2023, 01:58 PM UTC
Resolved
May 10, 2023, 02:07 PM UTC
Duration
8m
Detected by Pingoru
May 10, 2023, 01:58 PM UTC

Affected components

Northpass App - AWS

Update timeline

  1. investigating May 10, 2023, 01:58 PM UTC

    We are investigating issues with sluggish performance and timeouts that may cause pages to fail.

  2. monitoring May 10, 2023, 02:02 PM UTC

    The issue has been identified, and a change has been implemented. We are monitoring the situation.

  3. resolved May 10, 2023, 02:07 PM UTC

    This incident has been resolved.