Northpass experienced a major incident on February 9, 2024 affecting Northpass App - AWS, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Northpass App - AWS
Update timeline
- identified Feb 09, 2024, 02:12 PM UTC
We are currently experiencing an issue that is causing events to be delayed. Learners are still able to access the application and take courses. Subsequent actions such as webhooks and communications will be impacted. We know what the problem is and are working on a solution. All events will be processed once this has been resolved.
- monitoring Feb 09, 2024, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 09, 2024, 03:16 PM UTC
This incident has been resolved.