Northpass experienced a critical incident on June 25, 2024 affecting Northpass App - Azure, lasting 4h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Northpass App - Azure
Update timeline
- investigating Jun 25, 2024, 05:00 PM UTC
We are experience a very high error rate in our Azure environment, and the application is returning errors. We are investigating.
- identified Jun 25, 2024, 06:08 PM UTC
The issue has been identified and isolated. The application should be online for almost all use cases except for one very specific item. We are working to get that last part resolved. We expect all typical usage to work properly now.
- monitoring Jun 25, 2024, 06:47 PM UTC
We've opened up every aspect of the application now. We are monitoring to see if anything pops up again.
- resolved Jun 25, 2024, 09:09 PM UTC
This incident has been resolved. Please reach out to [email protected] with any questions.