Northpass experienced a critical incident on July 1, 2024 affecting Northpass App - AWS, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Northpass App - AWS
Update timeline
- investigating Jul 01, 2024, 01:27 PM UTC
We are experience a very high error rate in our AWS environment, and the application is returning errors. We are investigating.
- identified Jul 01, 2024, 01:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 01, 2024, 01:37 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 01, 2024, 01:37 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 01, 2024, 01:44 PM UTC
This incident has been resolved.