Northpass incident

Admin navigation panel outage

Notice Resolved View vendor source →

Northpass experienced a notice incident on July 29, 2024 affecting Northpass App - AWS and Northpass App - Azure, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 08:35 AM UTC
Resolved
Jul 29, 2024, 09:38 AM UTC
Duration
1h 2m
Detected by Pingoru
Jul 29, 2024, 08:35 AM UTC

Affected components

Northpass App - AWSNorthpass App - Azure

Update timeline

  1. investigating Jul 29, 2024, 08:35 AM UTC

    We are investigating issue with failures of loading the navigation only in admin panel. Learners are not affected

  2. identified Jul 29, 2024, 08:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 29, 2024, 09:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2024, 09:38 AM UTC

    This incident has been resolved.