Northpass incident

Performance degradation due to Azure outage

Minor Resolved View vendor source →

Northpass experienced a minor incident on July 30, 2024 affecting Northpass App - Azure, lasting 13h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 01:21 PM UTC
Resolved
Jul 31, 2024, 02:53 AM UTC
Duration
13h 32m
Detected by Pingoru
Jul 30, 2024, 01:21 PM UTC

Affected components

Northpass App - Azure

Update timeline

  1. identified Jul 30, 2024, 01:21 PM UTC

    We are currently facing increase latency due to Azure global outage.

  2. monitoring Jul 30, 2024, 02:44 PM UTC

    Azure team status: We have implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief. Monitoring telemetry shows improvement in service availability, and we are continuing to monitor to ensure full recovery.

  3. resolved Jul 31, 2024, 02:53 AM UTC

    This incident has been resolved.