Northpass incident

Increase error rate and timeouts

Notice Resolved View vendor source →

Northpass experienced a notice incident on August 6, 2024 affecting Northpass App - AWS, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2024, 02:58 PM UTC
Resolved
Aug 06, 2024, 04:09 PM UTC
Duration
1h 11m
Detected by Pingoru
Aug 06, 2024, 02:58 PM UTC

Affected components

Northpass App - AWS

Update timeline

  1. investigating Aug 06, 2024, 02:58 PM UTC

    We are currently investigating issue with increased error rate and timeouts.

  2. identified Aug 06, 2024, 03:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 06, 2024, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 06, 2024, 04:09 PM UTC

    This incident has been resolved.