Northpass incident

Northpass App - Azure: Application outage due to database maintenance

Major Resolved View vendor source →

Northpass experienced a major incident on October 5, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2024, 08:30 AM UTC
Resolved
Oct 05, 2024, 08:30 AM UTC
Duration
—
Detected by Pingoru
Oct 05, 2024, 08:30 AM UTC

Update timeline

  1. resolved Oct 05, 2024, 11:47 AM UTC

    Incident Duration: 04:30 - 04:36 (6 minutes) Incident Description: On 05.10.2024, from 04:30 to 04:36, our application experienced an outage due to a scheduled database maintenance operation by our cloud provider. During this maintenance window, database connections were temporarily unavailable, which caused the application to be inaccessible for a brief period. Impact: - All users were unable to access the application during the downtime. - No data loss occurred, and full service was restored once the maintenance was completed. We apologize for any inconvenience caused and appreciate your understanding. If you have any further questions, please don't hesitate to reach out to our support team.