Northpass incident

Course Viewer issue

Minor Resolved View vendor source →

Northpass experienced a minor incident on January 16, 2025 affecting Northpass App - AWS and Northpass App - Azure, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 03:10 PM UTC
Resolved
Jan 16, 2025, 04:01 PM UTC
Duration
51m
Detected by Pingoru
Jan 16, 2025, 03:10 PM UTC

Affected components

Northpass App - AWSNorthpass App - Azure

Update timeline

  1. investigating Jan 16, 2025, 03:10 PM UTC

    We are currently investigating issue with Course Viewer that is preventing learners from using parts of the course viewer

  2. identified Jan 16, 2025, 03:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 16, 2025, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 16, 2025, 04:01 PM UTC

    This incident has been resolved.