Northpass incident

Performance degradation

Minor Resolved View vendor source →

Northpass experienced a minor incident on January 28, 2025 affecting Northpass App - AWS and Northpass App - Azure, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 04:23 PM UTC
Resolved
Jan 28, 2025, 04:54 PM UTC
Duration
31m
Detected by Pingoru
Jan 28, 2025, 04:23 PM UTC

Affected components

Northpass App - AWSNorthpass App - Azure

Update timeline

  1. investigating Jan 28, 2025, 04:23 PM UTC

    We are currently investigating issue with performance

  2. identified Jan 28, 2025, 04:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 28, 2025, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 28, 2025, 04:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 28, 2025, 04:54 PM UTC

    This incident has been resolved.