Normative incident

Partial outage on the Normative App

Major Resolved View vendor source →

Normative experienced a major incident on August 12, 2025 affecting app.normative.io, lasting 17h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 12:47 PM UTC
Resolved
Aug 13, 2025, 06:09 AM UTC
Duration
17h 21m
Detected by Pingoru
Aug 12, 2025, 12:47 PM UTC

Affected components

app.normative.io

Update timeline

  1. identified Aug 12, 2025, 12:47 PM UTC

    Due to an ongoing incident with one of our hosting providers, we have reports that some parts of our application are throwing 500 errors.

  2. resolved Aug 13, 2025, 06:09 AM UTC

    The incident with our hosting provider has been resolved.