Normative incident

Certain product areas unavailable

Major Resolved View vendor source →

Normative experienced a major incident on September 18, 2023 affecting app.normative.io and API, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 07:06 AM UTC
Resolved
Sep 18, 2023, 07:19 AM UTC
Duration
12m
Detected by Pingoru
Sep 18, 2023, 07:06 AM UTC

Affected components

app.normative.ioAPI

Update timeline

  1. investigating Sep 18, 2023, 07:06 AM UTC

    We are currently seeing errors across the product with analytics being unavailable. We are working on identifying the source of the problem and will keep you updated.

  2. resolved Sep 18, 2023, 07:19 AM UTC

    Underlying cause was identified and fixed. All systems are back to normal.