Normative incident

Certain product areas unavailable

Major Resolved View vendor source →

Normative experienced a major incident on February 2, 2024 affecting app.normative.io, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2024, 08:43 AM UTC
Resolved
Feb 02, 2024, 08:47 AM UTC
Duration
4m
Detected by Pingoru
Feb 02, 2024, 08:43 AM UTC

Affected components

app.normative.io

Update timeline

  1. investigating Feb 02, 2024, 08:43 AM UTC

    We are currently seeing errors across the product with projects being unavailable. We are working on identifying the source of the problem and will keep you updated.

  2. resolved Feb 02, 2024, 08:47 AM UTC

    Underlying cause was identified and fixed. All systems are back to normal.