Normative incident

Errors while uploading data

Major Resolved View vendor source →

Normative experienced a major incident on September 6, 2024 affecting app.normative.io, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 12:31 PM UTC
Resolved
Sep 06, 2024, 01:30 PM UTC
Duration
59m
Detected by Pingoru
Sep 06, 2024, 12:31 PM UTC

Affected components

app.normative.io

Update timeline

  1. identified Sep 06, 2024, 12:31 PM UTC

    We are currently experiencing issues with uploading files. Our team is actively investigating the problem, and we are working to resolve it as quickly as possible. Thank you for your patience.

  2. resolved Sep 06, 2024, 01:30 PM UTC

    This is now fully resolved. We apologise for the interruption. Internally we will follow up and ensure we implement measures to prevent this from occurring again.