Nook PH incident

Chat Channels Outage

Critical Resolved View vendor source →

Nook PH experienced a critical incident on February 29, 2024 affecting Chat Support, lasting 10d 22h. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 08:09 AM UTC
Resolved
Mar 11, 2024, 06:45 AM UTC
Duration
10d 22h
Detected by Pingoru
Feb 29, 2024, 08:09 AM UTC

Affected components

Chat Support

Update timeline

  1. investigating Feb 29, 2024, 08:09 AM UTC

    Messaging via Viber, Messenger and Instagram are currently disrupted.

  2. investigating Mar 11, 2024, 06:44 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 11, 2024, 06:45 AM UTC

    This incident has been resolved.