Noko incident

Failing PDF downloads

Minor Resolved View vendor source →

Noko experienced a minor incident on February 3, 2015, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2015, 11:23 PM UTC
Resolved
Feb 03, 2015, 11:42 PM UTC
Duration
18m
Detected by Pingoru
Feb 03, 2015, 11:23 PM UTC

Update timeline

  1. monitoring Feb 03, 2015, 11:23 PM UTC

    PDF downloads of invoices and reports have been failing on and off today. Right now, PDF downloads should work again for all customers. We've identified the root cause as background workers running low on memory and are working on resolving this problem permanently.

  2. resolved Feb 03, 2015, 11:42 PM UTC

    This incident has been resolved.