Noko incident

Freckle 500 errors

Major Resolved View vendor source →

Noko experienced a major incident on February 15, 2018, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2018, 08:07 PM UTC
Resolved
Feb 15, 2018, 08:23 PM UTC
Duration
15m
Detected by Pingoru
Feb 15, 2018, 08:07 PM UTC

Update timeline

  1. investigating Feb 15, 2018, 08:07 PM UTC

    We're seeing 500 errors and are investigating.

  2. identified Feb 15, 2018, 08:17 PM UTC

    Unfortunately our hosting provider is doing further emergency maintenance which affects connectivity to our main database, which in turn causes 500 errors in the web app.

  3. resolved Feb 15, 2018, 08:23 PM UTC

    This incident has been resolved.