Noko incident

Slow loading and timeouts

Major Resolved View vendor source →

Noko experienced a major incident on February 4, 2019 affecting Noko Web App and Noko API, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2019, 02:44 PM UTC
Resolved
Feb 04, 2019, 02:49 PM UTC
Duration
5m
Detected by Pingoru
Feb 04, 2019, 02:44 PM UTC

Affected components

Noko Web AppNoko API

Update timeline

  1. investigating Feb 04, 2019, 02:44 PM UTC

    We're looking into Freckle being very slow to load or timing out completely.

  2. resolved Feb 04, 2019, 02:49 PM UTC

    Sorry about the timeouts! A fix has been implemented and we're monitoring the servers to make sure everything's working.