Noko incident

Slow loading and timeouts due to Internet Backbone Provider Outage

Major Resolved View vendor source →

Noko experienced a major incident on April 21, 2020 affecting Noko Web App and Noko API, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2020, 06:17 PM UTC
Resolved
Apr 21, 2020, 07:15 PM UTC
Duration
57m
Detected by Pingoru
Apr 21, 2020, 06:17 PM UTC

Affected components

Noko Web AppNoko API

Update timeline

  1. monitoring Apr 21, 2020, 06:17 PM UTC

    We're aware of Noko being very slow to load or timing out completely, due to an outage from a major Internet backbone provider, which is affecting our hosting. We're monitoring the situation, and will keep you updated

  2. resolved Apr 21, 2020, 07:15 PM UTC

    It looks like our hosting provider was able to re-route traffic, but we're keeping an eye on it!