Noko incident

Slow loading and timeouts

Minor Resolved View vendor source →

Noko experienced a minor incident on August 1, 2022 affecting Noko Web App and Noko API, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2022, 04:12 PM UTC
Resolved
Aug 01, 2022, 04:53 PM UTC
Duration
40m
Detected by Pingoru
Aug 01, 2022, 04:12 PM UTC

Affected components

Noko Web AppNoko API

Update timeline

  1. identified Aug 01, 2022, 04:12 PM UTC

    We're looking into Noko being very slow to load or timing out completely.

  2. monitoring Aug 01, 2022, 04:33 PM UTC

    We've implemented a fix and we're monitoring the response times to make sure everything's squared away. Thanks so much for your patience!

  3. resolved Aug 01, 2022, 04:53 PM UTC

    It looks like the fix has stuck; but we're still going to be monitoring it