Noko incident

Slow loading and timeouts

Critical Resolved View vendor source →

Noko experienced a critical incident on October 16, 2018 affecting Noko Web App and Noko API, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2018, 04:47 AM UTC
Resolved
Oct 16, 2018, 04:54 AM UTC
Duration
7m
Detected by Pingoru
Oct 16, 2018, 04:47 AM UTC

Affected components

Noko Web AppNoko API

Update timeline

  1. investigating Oct 16, 2018, 04:47 AM UTC

    We're looking into Freckle being very slow to load or timing out completely.

  2. resolved Oct 16, 2018, 04:54 AM UTC

    We've solved the timeouts and slowdowns, and will continue to monitor the app.